If your luggage is late, you will be entitled to a refund

This is the latest decision of the US Department of Transportation, which is currently drafting a rule that forces airlines to refund the luggage fees in case luggage gets lost or arrives late.

Currently, almost all major US airlines charge between $15 and $45 per checked-in bag. The only exceptions are Southwest Airlines and JetBlue, which allow 2 and respectively 1 free hold bag. But if your luggage gets lost or arrives a couple of days later, no airline will give you a full cash refund. If your hold baggage arrives late, Alaska Airlines will offer you the choice between a $20 credit for future flights and 2,000 frequent flyer miles as a compensation. Delta will give you a $25 credit for future flights. If your luggage gets lost, you can request the refund of the luggage fee when you file the complaint with the airline.

While some airlines try to compensate the unlucky travellers, this is not a general practice in the industry. In addition, compensations usually come as “discounts for future flights”, which most of the time are not used by unsatisfied customers.

At this point, I am left wondering: is this good or bad news? Continue reading “If your luggage is late, you will be entitled to a refund”

First time on a plane. Part III On the airplane

Today is the big day – you’re going to fly for the first time in your life, and I can guarantee you – it will be easier than you’ve ever imagined.

Yesterday you’ve learned about check-in, boarding and security at the airport and 2 days ago about the trip preparations and about what you are allowed to take with you on the plane. Today, you will learn about the easiest part of the trip: the flight itself. Continue reading “First time on a plane. Part III On the airplane”

First time on a plane. Part II At the airport

Yesterday, you learnt how to prepare for your first flight. I explained to you how to search for and how to book the best tickets and what the difference between carry-on and hold baggage is. By now you should know what can you put in the carry-on luggage and what you can carry only in your hold luggage.

Today, I will explain to you what to do when you arrive at the airport. But first let’s see how long before the flight you should leave your house. Continue reading “First time on a plane. Part II At the airport”

First time on a plane. Part I Preparation

There is always a first time! You learned to walk, talk, read, ride a bike or drive your car. Now it’s time to learn everything about flying. By using the advice below you will get ready for the first flight in your life in no time!

This article is divided into 3 parts. Part I Preparation will help you plan your trip, find the best tickets and prepare your luggage. You can read this part of the article below.
In the second part, I will explain you all the things you have to do at the airport: the ckeck-in, the security control and the boarding.
The third part will deal with the easiest part of your trip: the flight. I will explain you what it is all about, what you should or shouldn’t expect during your first flight. Continue reading “First time on a plane. Part I Preparation”

It’s flight booking time!

Example of a special offer for discounted flightsI’m sure that you always want to pay the least amount for the services you receive. We all do. And still, only some pay less while many pay more for similar seats on the same flight. In this series I will explain to you how you can be one of the few who pay the lowest price for a certain flight of their choice.

Choosing the right time to book

I found myself in situations when the person sitting next to me had paid 100+ EUR for a flight ticket I had bought for only 20. Same airline, same flight date/time, same services; the only difference was the time when we made the booking. One of the most important things when buying tickets with lowcost airlines is deciding when to buy them. There is no straight answer to the question “how long in advance should I book my tickets”, as it depends on many aspects. However, I will try to address all of them in the sections below.

Continue reading “It’s flight booking time!”